We build knowledge about the client’s needs based on interviews with his employees. Such an action allows the familiarization with the flow of information, procedures, documents and it enables (already at the beginning) the determination of critical factors, which are consistent with business goals and objectives of the implementation.
In subsequent stages we construct a list of requirements on the basis of project’s targets, interviews with users and a map of processes (if it was performed). Creation of functional and technical requirements specification with the participation of experienced consultants reduces the risk arising from the lack of experience of future users in the system.
We have experience in building professional Request for Proposal (business) and Terms of Reference (ToR). We know how to organize a bidding procedure by consulting criteria for selecting software, consultants and the implementation company. We design and negotiate agreements on behalf of our clients. Thanks to many years of experience we clearly explain our clients what an agreement with the supplier should include – from the point of view of the project’s safety.