The specific character of service companies – regardless of an offer – must be built on the basis of engagement in service quality, punctuality and full transparency which builds trust between business partners over years.
InfoConsulting understands a specific character of the activity – the necessity of being available to customers 24 hours a day and 7 days a week, great flexibility of cooperation and fast response to declared needs. Our company prepares tailored applications adapted to the customer’s branch, taking into account its individual needs and organizational culture.
Regardless of the kind of services your company provides, InfoConsulting helps to optimize management, improve internal processes or provide solutions supporting B2B works.
Solutions for service companies:
Electronic employee panel
This original solution for employee management eliminates problems related to supplying employees with paper documents in a traditional way. The system allows for distribution of documents such as PIT11 (personal income tax form), IMIR (monthly and annual information for insured person, formerly RMUA - monthly report for insured person), payslips, and many others, by means of a specially prepared tool without a necessity of hand addressing and letter sending.
The solution ensures, among all, improvement of the quality of communication with employees (the application enables activation of the electronic communication channel and guarantees avoidance of difficulties connected with changes of correspondence addresses), data security – eOP ensures security during exchange of confidential payroll and personnel information, savings and constant monitoring of documentation workflow.
The CRM system offered by InfoConsulting is an innovative solution giving a full image of cooperation with customers. Companies gain constant monitoring of relationships with a customer receiving measurable reports enabling their more effective management.
CRM gives a possibility to make accurate business decisions thanks to collecting and analysing information about customers, allows for adapting an offer to a target group with a correct customer segmentation, supports creation of developmental strategies of customers’ wallets and allows for fast service with the help of user interface known from the Microsoft Office environment.